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Paxtons Home Improvements Ltd
Cambridge Sash Windows is a specialist division of Paxtons Home Improvements Limited. A proud member of The Bygone Collection Installer Network, Cambridge Sash Windows has a wealth of home improvement expertise gathered over 25 years trading in Saffron Walden, Essex.
The Bygone Collection
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Investment in services and training
The company is family owned and run and remains true to its original principles of quality, service, and value. Committed to regularly reviewing procedures in all areas, the company has recently invested in a new estimating system that provides detailed quotations with clear, itemised, cost breakdowns. The latest CAD software and visualisation tools are used to prepare customer presentations by the design team, and all installers benefit from regular, on-going product training. This attention to detail ensures that the highest standards are maintained across the full range of products and services supplied by the company.
DGCOS guarantees
Paxtons was a founding member of the Double Glazing and Conservatory Ombudsman Scheme (DGCOS), when it was launched in 2006, and includes their market-leading DGCOS insurance backed 10-year guarantees with all installations.
Construction and refurbishment
As Paxtons has grown, the nature of the work has changed. The company’s move into the design and build of bespoke orangeries and glazed extensions affords its staff a unique insight into the real-world requirements of homeowners, builders, and developers.
As a result, Cambridge Sash Windows now offers a building repair and refurbishment service for homeowners replacing their sash windows. Expert building teams can restore, replace, or adapt masonry, if required, or refurbish the whole bay, or window surround, as part of the sash window replacement scheme.
Knowledge-based selling
The vast majority of the company’s work comes from recommendations, reflecting the care and attention taken with every enquiry. The sales team takes pride in the products and services that they offer and, because Cambridge Sash Windows is an independent installer, enjoy the freedom to research and select product ranges that really match their customer’s needs. The selection of The Bygone Collection of sash windows is a great example of this process and confirms the high quality of the windows included in the collection.