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Masterframe Windows Ltd, manufacturers of the Bygone Collection understands that your privacy is important to you and that you care about how your personal data is used.  We respect and value the privacy of all our customers and will only collect and use personal data in the ways that are described here and in a way that is consistent with our obligations and your rights under the law.

Masterframe Windows Ltd guarantees our commitment to respect and protect your online privacy.  This includes your need and your right to know what we do with any personal information you might share with us. It also guides our company’s policies regarding the management of data, including how your information is collected, processed, and used.

By opting in and allowing us and your closest installer to contact you with regards to your enquiry you are consenting to the way information is collected and used, as described within this Privacy Policy.

In return, we give you the commitment that we will only use the personal data you provide in ways that are compatible with the following Privacy Policy.


Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (i.e., we don’t automatically record e-mail addresses of visitors). Nor do we use any information for any purpose other than to help us monitor traffic on our website, or to cooperate with law enforcement officers should we be requested to do so.


A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system.

To improve our services and provide you with more relevant content and to analyse how visitors use our website, we use a number of different cookies on our site.

The list below describes the cookies we use on this site and what we use them for.  If you are not happy with this, then you should either not use this site or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “In Private” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.).  You can refuse the cookies as described below.


These are cookies that are set by this website directly.

We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.  We therefore do not collect or store your personal information (e.g. your name or address) using this method so this information cannot be used to identify who you are.


These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by LinkedIn, Twitter, Facebook and Google+. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website.  Please be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.


To refuse to accept cookies please follow the below instructions:

  • In Internet Explorer, you can refuse all cookies by clicking “Tools” “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector
  • In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”
  • In Chrome, you can adjust your cookies settings by clicking the “Settings”, “Show advanced settings” and “Content Settings”
  • In Safari, you can block your cookies settings by selecting “Preferences”, “Privacy” and selecting “Always block”. Blocking all cookies will have a negative impact on your interactivity with some websites.