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Guildford Council were crystal clear about their specifications for properties in the Waterden Road, Conservation Area – they had a total ban on PVC-U!

This posed a problem for a resident of Churchill Road – which falls within the conservation area.

Seeing that many other residents had installed ugly, inappropriate casement windows without permission and wanting to replace his own unsightly tilt and turn windows upstairs (that a former owner had had fitted) the homeowner decided to ignore the ruling and install Bygone sash windows, without planning permission. Any sash window had to be better than the awful upstairs windows which destroyed any character of the building.

However, the resident was adamant that the windows he wanted to install were first class which actually retained everything he loved about the local area and he couldn’t understand why they shouldn’t be allowed.

So passionate was he about his beautiful new windows, that challenged the council to look for themselves, he was determined to win the council round.

Despite being unwilling to even view the property initially, after a heartfelt plea the ultra-anti PVC-U council did take a closer look, and conceded that they were everything the home owner had said they were, and eventually granted retrospective approval.

They realised just how much the owner cared about the appearance of his property, how much better they were to the earlier tilt turn windows and how much effort he had gone to, to find “windows of such superior quality, that it would be impossible to differentiate between these and timber originals”.

Delighted with the decision, the installer was allowed to resume work and complete the installation. Everyone was very happy with the final outcome.